Launching a business for the first time is incredibly exciting. Exhilarating even.
Recently, I spoke to a young chiropractor who, along with her husband, will open their first practice in just a few weeks. The office is almost ready; the website is up and looking sharp. There are just got a few more details to address, and they’ll be ready to open their doors.
SO much fun.
But what if you open those doors and no one comes? What if your business happens on line or over the phone, and you don’t even have ‘doors’ to open? Continue reading →
“If you’ll just tell me what I owe, I’ll pay you…”
I’ve never forgotten that embarrassing moment. One of my favorite clients called months after we’d completed great work together. I’d never sent her an invoice for my time, and she knew she owed me something. She just didn’t know what.
To this day, I don’t know how much it was, because I never did figure it out. And because I was so embarrassed, I never sent her that bill either. I know it was somewhere near $1,000.
That was years ago, long before I had an effective system for tracking client accounts, and long before I had a team in place to help. I cringe even now to think about how much money I lost back then by failing to collect what I’d already earned.
That was money on the table, just waiting for me to pick it up – and I left it there.