Episode 165. What If Insurance Billing Wasn’t So Hard? A Helpful Conversation with Jeremy Zug

I’m so excited about today’s conversation, guys, which is a weird thing to say about … insurance. 😵‍💫

Today’s guest, Jeremy Zug from Practice Solutions, lives and breathes mental health billing (yes, that's a thing!). And he doesn't sugarcoat it.

Mental health billing IS harder than medical billing.

Insurance companies DO play games with us. That little voice in your head telling you this stuff is complicated and frustrating? You're absolutely right. But here's what Jeremy knows that most of us don't - there's a better way to play this game.

In this episode, Jeremy walks us through his unique approach that completely flips the traditional billing process on its head. (I so wish I'd known this 20 years ago!)

In this episode, you'll learn:

•  Why you should do payment posting BEFORE submitting a claim (this one tip alone could save you thousands).
• The red flags that mean it's time to walk away from an insurance contract.
• What to negotiate in your contracts beyond just payment rates.
• The six must-haves when choosing a billing service (... 7 if you include my own!).

Listen, I know many of you would rather have a root canal than deal with insurance billing. I get it. I've been there, got the scars to prove it.😬

But avoiding this stuff doesn't make it go away. It just costs you money and creates problems in your therapeutic relationships.

So let’s learn how to do this better - for our clients’ sake, and our own.

Give this a listen.

~Wendy

P.S. Even if you don’t or can’t accept insurance in your practice, you may still find this an eye opening conversation. Would love to hear from you if you do!

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TODAY’S GUEST: JEREMY ZUG

Jeremy Zug is a nationally recognized leader in healthcare operations and financial optimization for mental and behavioral health professionals. An expert in insurance billing and revenue cycle management, his career drives financial health and operational excellence for these professionals.

In 2017, Jeremy co-founded Practice Solutions with his wife, Kathryn. This expanded medical billing company offers billing services, professional support, and educational resources to thousands of mental and behavioral healthcare providers for optimal revenue cycle management. Their combined knowledge, stemming from private practice experiences in college, underpins the company's success in supporting financial well-being.

His Website: Practice Solutions
His Podcast: The Claim Game

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