“I told my friend what you said…”
Uh oh. I always hold my breath when a client says something like this. What did I say this time?
“I told her about my new packages, and how you said I need to raise my rates.”
Oh. That. Well then.
“She didn’t think that was such a good idea…”
Of course she didn’t, I thought to myself. That’s why she’s not your coach.
And I set about working to repair the damage to my client’s confidence.