Category Archives: Mindset

Watch What You Think. Change What You Get.

Photo Credit: Wendy Pitts Reeves

“Look at that – there’s three of ‘em!”

Rhegina exclaimed as she bent down to pick up something shiny at her feet. Right there on the sidewalk. In plain view. On this perfectly ordinary Thursday morning.

Three shiny new pennies.

One for each of us. :)

Two friends and I were walking into a mastermind retreat with other entrepreneurs, and our senses were already on high alert. New strategies. Revamped goals. Clearer intentions.

Abundant mindsets.

So of course we picked them up, with a laugh and sense of celebration – because we knew what those little pennies meant.

Sparkling in the early morning sun, they were a wink from the Universe, a tiny gift to let us know that we were seen, that life was good, that money was literally everywhere…

if we looked.

That might seem silly, and yet – managing our energy is one of the most powerful tools we have as entrepreneurs. So what we see, how we feel, and what we notice matters.

Here’s why.
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Your Clients Love You – But Do You Know Why?

Photo Credit: Allen Warren on Flickr.

People don’t buy what you do – they buy why you do it.

That’s the message Simon Sinek explores in his book, “Start with Why: How Great Leaders Inspire Everyone to Take Action.”

The book is the subject of a TED Talk he gave in 2010, that has since been viewed over 35 million times.

There must be something to it, yes?

Yes, because after reading it, I found myself lying awake for hours, thinking about those core questions we all need to answer.

Why does your business exist?
Why do you do what you do?
What purpose, cause or belief keeps you going – no matter what?

What is your why?

Your WHY is a belief you hold about your business, your employees, clients and customers. It’s what sets your work apart from others in your field. It’s what matters most about the way your business shows up in the world.

It’s what drives you personally – and always has, probably since you were a kid.

It’s what makes it all worth it.

When asked why they started the business they have, many entrepreneurs will say they wanted to be their own boss, make more money, have more freedom.

And yes, those are important.

But your clients and customers don’t care about that; that’s not why they love you.

That’s not what drives them to buy your programs or tell others about your services. That’s not what draws them to you over countless other options they could choose instead.

And I’ll bet none of that really fuels your fire either.

No – it’s your heart, and the heart of your business – that does that.
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How to Shift Bad Energy (& Get What You Want)

Photo Credit: Mathias Ripp on Flickr

“I’m sorry, but you’ll have to buy another ticket.”

Are you kidding? I asked, incredulous.

My plane was still there, on the tarmac. I was here, suitcase in tow. Why couldn’t I board?

I was headed home after two weeks overseas. I’d had a wonderful trip, even better than expected. I couldn’t believe how well things went the entire time.

And now this?!

I’m pretty detail-oriented, so I’d done my homework for this adventure. I knew almost exactly what to expect, and what I didn’t know, I figured out. Everything turned out beautifully.

But apparently I’d missed one key fact: for international flights, one had to be at the airport not two, but three hours early. So when I arrived at 9:30 sharp for my 11:30 flight, that wasn’t good enough.

The neatly attired woman behind the counter had little sympathy for a foolish American who couldn’t follow instructions. Her shift was almost up, and she was ready to go. “You’ll have to buy another ticket”, she said with an irritated sigh.

Buy a one-way, international ticket on the very day I needed to fly? I was looking at almost $1,000 out of pocket on the spot.

So I didn’t feel particularly friendly either.
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How to Handle Criticism – and Protect Your Confidence

Photo Credit: Eugene Zemlyanskiy on Flickr

She’d been fired.

When I read my client’s update, I winced. She’d lost her biggest account, and it hurt – both her intended budget for the year, and her heart.

She was a professional, so she took it in stride. But she felt awful, and I knew it.

There could be any number of reasons why her client quit, and we reviewed several. Perhaps she wasn’t clear enough about her expectations. Perhaps she went a little too fast. Perhaps they didn’t understand the real value of what she did for them.

Perhaps she was just a little ‘too much’, a little too intense. 

Boy, could I relate.

I, too, have often been told I was “too intense”. Continue reading

How to Cope When You (Really) Screw Up

Photo Credit – greg westfall on Flickr

I never saw her again.

And although I no longer remember her name, I’ve never forgotten her.

I’d only been in private practice for a little while, though I’d worked in mental health for a long time. Back then, I did a lot of counseling around trauma, abuse and domestic violence.

I already had a ton of experience; (I thought) I knew what I was doing.

One evening, at the end of a long day, I did an initial consult with a woman who’d finally gathered her nerve to seek help. She was living with severe domestic violence, married to a man who sounded like he could kill her one day if she didn’t get out.

I was immensely proud of her for having the courage to come in, and I understood her situation immediately. After hearing her story, I felt crystal clear on the level of danger she was in. I knew what she needed to do to get out.

So I laid it all out for her.

With the kind of excitement that comes with clarity, I explained how to put a safety plan in place, what to say to him (and what not to), how to handle her employer, how to seek legal help, how to move out, all of it.

She listened politely as I gave her every idea I could think of. Then she thanked me, and left. I felt great — I knew I could help her!

But she never came back.

To this day, I don’t know what happened. It may be that she found a way out, that she went to another counselor, that she was just fine. I certainly hope so.

But I think I made a mistake that night – and it was a big one.
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